Handles guest requests, answers calls, responds to reviews, and coordinates staff — autonomously. Built for independent hotels. No enterprise contract. No staff required.
Free setup. Cancel anytime. Starting at $99/month.
Guest calls ring out. Voicemail fills up. By morning, they've posted a 1-star review. 80% of hotels can't staff overnight.
That's what 24/7 front desk coverage costs in labor alone. Most independent hotels can't justify it for 20-50 rooms.
Every shift change loses context. The morning team doesn't know what the evening team promised. Guests notice.
Hospitality leads all industries in staff turnover. You're constantly hiring, training, and losing people.
Enter your hotel details, policies, WiFi info, and checkout times. LobbyShift learns your property in under 5 minutes.
Via text, web form, or phone. Requests get categorized, prioritized, and routed to the right department automatically.
Instant, property-specific responses. Smart escalation. Review management. All while you sleep. Staff dashboard shows everything.
WiFi issues, extra towels, late checkout, noise complaints, maintenance. AI triages, responds instantly, and routes to your team when needed.
Watches Google, TripAdvisor, and Booking.com. Responds to reviews within hours in your property's voice — not days later.
Handles phone calls and text messages. Not just another messaging widget — LobbyShift answers the phone when your staff can't.
Real-time view of every request, its status, priority, and AI response. Your team sees everything — nothing falls through the cracks.
Automatically sends requests to IT, Housekeeping, Maintenance, Security, or Concierge. Detects urgency keywords and escalates emergencies.
Integrates with your existing property management system. No rip-and-replace. Enhances what you already have.
Every competitor is enterprise-priced, messaging-only, or requires staff. LobbyShift is none of those.
| Feature | LobbyShift | Canary | Akia | Ivy |
|---|---|---|---|---|
| Fully autonomous | ✓ | — | — | Hybrid |
| Voice + text | ✓ | — | — | ✓ |
| 24/7 — no staff needed | ✓ | — | Needs escalation | Human backup |
| Transparent pricing | $99-249/mo | Custom only | $500-2K+/mo | Custom only |
| Setup time | Same day | 2-4 months | Weeks | Weeks-months |
| Built for independents | ✓ | Enterprise | Mid-market | Enterprise |
One front desk employee costs $40K+/year. LobbyShift costs a fraction.
No setup fees. No per-message charges. Cancel anytime.
Join the independent hotels replacing shift gaps with AI. Setup takes 10 minutes. Your first month is risk-free.
Free setup. No credit card required.